1, service tenet: fast, decisive, accurate, thoughtful, thorough
2. Service objective: service quality wins customer satisfaction
3, service efficiency: during the warranty period or outside the warranty period if the equipment fails, after receiving the notice, the technical service personnel provide technical support within 24 hours, and repair within one week after returning to the factory.
4, service principle: product period of 2-year warranty, during the warranty period the supplier will be free maintenance and replacement of parts damage caused by quality reasons, damage to parts outside the warranty period, the parts provided only charge cost fee, equipment damage caused by human factors on the demand side, supplier maintenance or provide accessories are calculated at cost price.